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I bought a $40 plan. The activation process failed but I was charged $42 (plan fee + tax).I called TELUS and they solved the issue but I was charged $42 again!I checked my account. It doesn't show the second $42 that was deducted from my account.How ...

 6 days ago I bought a $40 plan and asked to transfer my koodo phone number. At the end of activation  process I got a 821 error. No answer from customer support to resolve the issue. Very disappointing! So far, I think I have lost $52 and lot of ti...

I registered 5 days ago and still I don't have my public mobile phone number! At the end of activation process I received 821 error. I tried to chat with SIMon to remove the issue but it didn't work!  I paid $42 for the plan and $10 for sim card. Wha...

I tried  to transfer my  koodo phone number 3 days ago to my new publicaccount account but at the end the activation failed and I received the 821 error message.( Prepaid phee was deducted from my account). I tried to repeat the activation process bu...