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nrg_svr · 08-14-2022

I have an issue where I've received messages from public mobile on text indicating that a certain percentage of my data has been used up, and in fact yesterday got a message saying 100% has been used up. I've logged in multiple times during the last ...

nrg_svr · 02-02-2021

Hi,I have a number I regularly call for work (tele-conference line)1-833-353-8610Today, my PM phone will not connect.I get "8uv1 - Your call cannot be completed as dialed"Have tried rebooting, removing/reinstalling SIM, dialing day vs night, removing...

nrg_svr · 06-17-2020

Account registered for auto-pay, card is valid (confirmed with cc company 3 mins ago), not a new card number, no new expiry date (date is next year), no address change, it did not process the auto-pay renewal yday... and basically can't do anything, ...

nrg_svr · 03-04-2020

Not my personal phone, but one I am helping someone with. Their plan is expired, and we have added a payment in an amount that will cover the new plan they want. The account shows this credit. But still, we're unable to select the new 'less expensive...

nrg_svr · 03-23-2019

Hi, I have a $25 credit (showing as available funds) in my account. From the recent refer-a-friend promo which is still running. I also have $27 of rewards (auto-pay, loyalty, referrals) showing. I have opted to change my plan on the next renewal da...

nrg_svr · 08-15-2022

Thanks everyone for some helpful information, something here Will help me manage how much data I've actually used in the future, but it's disappointing that the public mobile website is giving erroneous information which itself led to my data apparen...

nrg_svr · 08-14-2022

Yeah, I've downloaded the supposed to be handy Excel file, except it does not show time specifically, just a date, and so in trying to figure out why I have a data problem, I can't get any specifics other than a date... And by the way this is way too...

nrg_svr · 08-14-2022

Yeah, I've downloaded the supposed to be handy Excel file, except it does not show time specifically, just a date, and so in trying to figure out why I have a data problem, I can't get any specifics other than a date... And by the way this is way too...

nrg_svr · 02-03-2021

Tried at least two of those, they work as expected. Cheers! Only 1-833 is an issue!

nrg_svr · 02-03-2021

I'm on an unlimited minutes canada-wide plan - keep in mind - I can make any other call, including 1-800, 1-866 and other calls in various area codes in and out of province.... ONLY 1-833 at this time get "8UV1"

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User Activity

Data usage inaccurate or missing when logged into account

8uv1 - Your call cannot be completed as dialed - Hmm

Any known issues with credit card processing / renewals today June 17 or June 16?

How to change plan when you are expired already

Credit in account plus upcoming rewards are greater than monthly plan cost - what happens?

Re: Data usage inaccurate or missing when logged into account

Re: Data usage inaccurate or missing when logged into account

Re: Usage History page - Filter problem

Re: 8uv1 - Your call cannot be completed as dialed - Hmm

Re: 8uv1 - Your call cannot be completed as dialed - Hmm