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MissRiley · 01-30-2018

I just got a new phone that shoud actually be able to use data (finally)! I'd like to add data to my plan. I know I can do add-ons, but my cycle just started and I'm on a 90-day plan (I don't pay again until mid-April). Is there a way to update my pl...

MissRiley · 04-05-2017

Hello,I recently joined Public Mobile and my data just hasn't worked even though the rest of my service is fine.I have gone through some troubleshooting steps:I made sure data was enabled.I set up the APN as described in the forums here.I power cycle...

MissRiley · 01-31-2018

They got back to me, and were incredibly helpful. I now have data up and running.

MissRiley · 01-30-2018

I've messaged them. Thanks for the suggestion. I'll update when they get back to me.

MissRiley · 01-30-2018

Former 7-Eleven employee, just confirming what was said above. The top-up cards actually print from the same machine that they activate gift-cards with. You should just be able to go up to the counter and ask for one, no need for a physical card. Pub...

MissRiley · 04-06-2017

@Luddite thank you for the checklist. I worked my way through it all the way to doing another factory reset and I still isn't working.@Greg1Yes, my apn is set to match the first link and my lte band is enabled as per the second link.

MissRiley · 04-05-2017

Nope, looked into it. The as330 is 4G LTE compatible and my public mobile service is great on it except data. I checked the IMEI again and it ahold work on public mobile too.Glad I looked it up!

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Data Not Working?

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