Autopay didn’t work so account suspended. When I try to pay, it says something went wrong. I’ve tried a different cc but same thing happens again. This has happened on two family accounts so far.
They have different renewal dates and auto-renew has always worked before so I’m not sure what’s changed unless maybe there’s a new system and it dropped my name and put the account holder’s name in the credit card information section. Customer servi...
Yes, I’d also contact customer service via reply from a previous message from months ago. They suggested the same things and then also tried the voucher number but it didn’t work so tried the other 12 digit number and it worked.
Thank you everyone for your replies. I tried everything and nothing worked then finally got to a store and bought a voucher but it didn’t initially work because I entered the voucher number instead of another number. Very frustrating. I hope this doe...
