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I am not sure they , all the sudden this message started to work , i did turn on LTE , turn the cellular data on olso roaming turned on as well even im still home , they said they didnt change anything 

Thank you all for the kind helps. This problem resolved. Thank you so much

Ok thank you i will let you know if that works

Either that or +1, im not 100%sure. Does that make any difference? I can alle them to use 001 instead of +1

India