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I received your message that the order has successfully been cancelled. Thank you very much for your help! I appreciate it. 

Ah, that makes more sense! Thank you for the clarification.

Thank you! I sent a message. And also sent a ticket: it went through this time. Fingers crossed

In fact, I opened an account (without using a phone number), received a confirmation email, clicked on the link and was directed to a page saying my registration was confirmed, but I still can't log in with these credentials and therefore can't open ...

Yes, thank you, I tried, but I have to open an account, and I can't seem to be able to open an account. I do not have a phone number currently.