you had to reply YES to the sms in order to accept the gift. Still time to text a YES to 4911 ... Themcredits you mention are if you refer a friend, they will be applied if your criend becomes a customer (and the 30$ will be reached if your friend's ...
can you log in to self-serve ("My account")? There hou would see the status of your account. At Public Mobile it is one account one email, the same email can (and should) be used for self serve and for community, but for a second account a different ...
all customers will receive what has been promised privided that they accept the offer... so that is a lot of accounts to be adjusted accordingly,,, computers are not perfect and require a human being behind the desk... Lots of work for them might mea...
@dabr I have not seen any doubling of the 2$ autopay reward in my case, but I don't have the 35$ plan .... however each month there is renewal of the 2$ credit
to make sure if the IMEI showing is the one from your new phone or from the one that has been stolen, check the IMEI after removing all SIM catds, you should then see only the IMEI from your current phone.