EDIT - Added Screenshots of what I'm seeing. So I changed my plan to renew on my renewal date (today) as the $15 plan instead of the $40 plan because I simply don't need so much data. My account says I have $5 ($3 loyalty, $2 auto-pay) so I owe $...
So tonight at midnight eastern? Which is technically the 5th not the 4th? If that's the case, PM should account for this when customers are changing plan on their renewal date they shouldn't have an old plan expire before a new one kicks in if you re...
It sure did but it ended up fixing itself and o didn't actually have to do anything. But I thought this was different because I had made changes to my account. So just suspend service to fix it? How long do I suspend service for... I really need my p...
Screenshots are by their very nature small. Click on the image and it will be bigger and you can zoom into details as well. No when I checked an hour or so ago I had not been charged yet.
