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Dis_Gruntled · 04-21-2021

No problem with my browser, two days ago I was able to set the plan to change upon my next renewal, today. Looking at my account today though, it says I’ve started the next 30 day term on the old $50/8.5 GB plan (8 GB + 500MB bonus), not the new $50/...

Dis_Gruntled · 04-19-2021

I ran out of data today, two days before my plan renews in the 21st. I topped up my balance by $15 and bought a 1 GB data add-on for $15 (highway robbery). Data access returned, all works fine, phone works fine as a hotspot again. On the advice of my...

Dis_Gruntled · 03-27-2020

The self-serve web site puts users in a Catch-22. A plan cannot be upgraded without sufficient payment balance in the account. When one adds a payment, on the last day of the previous billing period (today), the account is debited by the amount due f...

Dis_Gruntled · 04-23-2021

@LurganIeUk I hope that it worked out well for your family member in the hospital. Sometimes such visits are precipitated by a crisis, other times it can come about because an individual and/or their loved ones make a choice to seek help. A friend w...

Dis_Gruntled · 04-23-2021

@Anonymous Not so much. In many fields, not only tech, intermittent problems are a pain to resolve.Many failures respond well to the scientific method and even leaps of intuition, but when causes are intermittent no solution seems to work, as it’s im...

Dis_Gruntled · 04-22-2021

@darlicious In truth, I think that they may have taken me at my word and found it entirely inconsistent that —especially for one who keeps their device as tightly-locked-down as I do— I would buy a 1 GB add-on to make it through a few more days unti...

Dis_Gruntled · 04-22-2021

Thank you, @hairbag1 ! I’m sure that @LurganIeUk would be aghast at the notion that s/he had used the term bafflegab, so I’ll take rightful credit and your kind appreciation where it’s due  @hairbag1wrote: Re: The Bagfflegab of 30 day Billing@Lurgan...

Dis_Gruntled · 04-22-2021

@LurganIeUk You may have noticed that I was talking about data usage, not paying bills. I am advocating for people other than myself. That’s a thing. Every self-respecting office drone has excel. That’s not the issue. Most smart phone users aren’t ...

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SCHEDULED Plan Change Failing on Website

Data add-on just bought, just disappeared?!

Bogus upgrade procedure

handling things

Re: Data add-on just bought, just disappeared?! - SOLVED

Re: Data add-on just bought, just disappeared?! - SOLVED

Re: The Bagfflegab™ of 30 day Billing

The Bagfflegab™ of 30 day Billing