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Dis_Gruntled
Good Citizen / Bon Citoyen
since ‎03-27-2020
‎04-24-2021

User Statistics

  • 22 Posts
  • 1 Solutions
  • 34 Bravos Given
  • 27 Bravos Received

User Activity

SCHEDULED Plan Change Failing on Website

04-21-2021
No problem with my browser, two days ago I was able to set the plan to change upon my next renewal, today. Looking at my account today though, it says I’ve started the next 30 day term on the old $50/8.5 GB plan (8 GB + 500MB bonus), not the new $50/...

Data add-on just bought, just disappeared?!

04-19-2021
I ran out of data today, two days before my plan renews in the 21st. I topped up my balance by $15 and bought a 1 GB data add-on for $15 (highway robbery). Data access returned, all works fine, phone works fine as a hotspot again. On the advice of my...

Bogus upgrade procedure

03-27-2020
The self-serve web site puts users in a Catch-22. A plan cannot be upgraded without sufficient payment balance in the account. When one adds a payment, on the last day of the previous billing period (today), the account is debited by the amount due f...
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