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home phone number was stolen

mbollella59
Great Neighbour / Super Voisin

my 43 years plus home phone # was stolen & is being used to fraudulently access my personal info.& this can happen to other customers as well.there should be a system in place that prevents a phone # to be transferred from one service provider to another.the best way to do this is to make sure the phone # being transferred is tied to the name of the individual & matching name on credit card being used even if the account being opened up is anonymous.i want you to investigate the person who has my number who is using my phone # to harass people that i know & he may be using different #'s to harass people that are known to me.

contact me as soon as possible i will supply with all relevant info  my name  bell account #  etc.

2 REPLIES 2

dust2dust
Mayor / Maire

How would he know the people that you know? I wonder if this is number spoofing.

Does your home phone still work?

Indeed, why did you come here to ask?

softech
Oracle
Oracle

@mbollella59 Bell Account number?? you meant someone moved your Bell landline into Public Mobile?  

 

Or you are not PM subsber at the moment and need PM to  investigate, please message support directly with the info

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there

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