Virgin Refund.

[Priority]

I have someone who would like to Activate with Public Mobile, however he just paid his bill with Virgin 5 days ago and is procrastinating porting out to Public Mobile as a result of that. 

He would be on the Virgin Post-Paid side, not the Pre-Paid side so I'm curious if it will be anything like Bell if he Ports out before the end of his billing cycle? Will he get a refund from Virgin Plus for all the unused days if he we're to leave them today with 26ish days left in his current cycle with them?

He is currently paying $75 per line for Unlimited Data at Virgin, which is definitely not the Pre-Paid side since I've never seen Virgin Pre-Paid offering Unlimited Data before.. only Post Paid with a credit check. He has 3 lines on the Account all on the $75 Unlimited Plan, he wants to switch them all here for the $45 • 30GB Unlimited Data Plan but wants to make sure he will get a Refund from Virgin before he leaves them, otherwise he will wait till the end of his billing cycle to come and join here. 

Thanks. 

[Proxima]

once you join the hassle free, the free feeling that Public provides- its really hard to go back to the bigger tiers. because you always know exactly what your bill is going to be every month. i tried virgin, fido, and koodo but i alway come back to Public.  because it feels like home and a security blanket. 

[BKNS27]

@Priority 

I got a refund when I left Virgin plus (postpaid) but not when left Chat (prepaid).

[Sevcan]

To determine if your friend will receive a refund for unused days from Virgin Mobile when porting out, they should contact Virgin Mobile's customer service. It's essential to review Virgin Mobile's specific policies on proration and refunds.

[LitlLdy]

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@Priority wrote:

Update: wondering the same thing for Lucky Mobile Post Paid now as well.

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@Priority , Lucky Mobile is prepaid not post paid! No refunds from them nor prorated!

[LitlLdy]

🤣 @MetaMorpheusMob ! Your comment made me look again! I don’t have the words! 😂 

Edit: I’m sorry @Priority but I don’t think you can get a refund for what you stated in your title! 😬

[Priority]

Update: wondering the same thing for Lucky Mobile Post Paid now as well.

[Priority]

I thought the same thing after posting it. 😆

I'm surprised it didn't trip and end up in the Unmoderated section with that. 😂

[statusquo]

🤣🤣

[statusquo]

Post paid accounts should receive pro-rated refund but pre-paid accounts don't get any  refund unless there are exceptional circumstances.

He should ask virgin mobile about refunds though to be safe.