2 weeks ago
I came across this yesterday.
https://www.iphoneincanada.ca/2024/04/19/public-mobile-lure-back-ex-customers/
After the announcement of the loyalty rewards change, some customers did leave Public Mobile. Apparently, some of those customers that left Public Mobile are now receiving some ‘winback’ offers.
Hilarious! 😆 15 points offered to come back.
yesterday
Public trying to Control the churn while maximizing arpu
2 weeks ago
@Luddite LOL..HaHa..Love that. 😋 Thank you..You made my day!! You are so right!!
2 weeks ago - last edited 2 weeks ago
@LTD2023 wrote:I came across this yesterday.
https://www.iphoneincanada.ca/2024/04/19/public-mobile-lure-back-ex-customers/
After the announcement of the loyalty rewards change, some customers did leave Public Mobile. Apparently, some of those customers that left Public Mobile are now receiving some ‘winback’ offers.
Hilarious! 😆 15 points offered to come back.
OMG Telus is converting PM to the Bell/Rogers marketing approach: soak the current customers and give best deals to new customers, then offer a deal to return! Obviously PM needs a few more lessons in structuring a win back offer. 🤪
2 weeks ago
hi @LTD2023 yes, many got the offer