Opening Time!

[esjliv]

• Monday to Sunday: 6 AM to 10 PM EST (well maybe there was a meeting that just got out)  😛

[dabr]

---

@barndoor wrote:

I

---

@computergeek541 wrote:

@barndoor 

Public Mobile was made aware of the middle of the night text messages a few weeks ago.  

---

In that case  ...I guess it just goes to show the character of the people you're dealing with... 

12 hours earlier at noon they sent me a message to say thanks for the payment and confirm  that the plan had been renewed ... they didn't know at that point  how it was paid for ?🙄

---

These text alerts used to arrive within minutes of each other, i.e., "rewards have been applied..." and then "thank you for your payment..", usually around 9 am (for me at least), but the last couple of times it seems PM has been sending one text around 9 am and the second one at 9 pm. 

Not sure how/why this changed but at least, as noted by computergeek541's post, they're aware it.   Still I don't quite understand why it would take such a long time to get it fixed....other than everything around here seems to require more time to get fixed/resolved than it should...

[barndoor]

I

---

@computergeek541 wrote:

@barndoor 

Public Mobile was made aware of the middle of the night text messages a few weeks ago.  

---

In that case  ...I guess it just goes to show the character of the people you're dealing with... 

12 hours earlier at noon they sent me a message to say thanks for the payment and confirm  that the plan had been renewed ... they didn't know at that point  how it was paid for ?🙄

[computergeek541]

@barndoor 

Public Mobile was made aware of the middle of the night text messages a few weeks ago.  Hopefully, this gets fixed soon.  Otherwise, customers might start blocking 611 text messages.

[barndoor]

And BTW PM  management ... you have my location ..therefore my time zone  ...is your computer system not smart enough to tell time ? Why do you feel the need to send me a text at 12 am to tell me that a reward has been applied  to my account ? Is there some reason why you feel it appropriate to wake me up with such trivial jabber that could very easily be delivered during regular business hours ? 🙄 

[barndoor]

---

@will13am wrote:

SIMon is not a replacement for moderators.  It's a facilitator.  

---

I think the question is  who is Simon a facilitator FOR, the PM staff or the customer ? From my experience and  from what I have read , some other people as well ....it is not the customer. 😉

[Luddite]

I think SIMon needs a good coach.

[will13am]

SIMon is not a replacement for moderators.  It's a facilitator.  

[barndoor]

---

@esjliv wrote:

• Monday to Sunday: 6 AM to 10 PM EST (well maybe there was a meeting that just got out)  😛

---

Hmmm .... simon certainly doesn't seem to be carrying his share of the load if that many Mods are needed  ... I certainly hope he is buying the donuts .😀