I don't want to switch rewards systems

[PostAlone]

hello @CS_Agent.  I am quite happy on the old rewards system.  Please advise what is the process to opt-out of switching.

[Addbo]

I have sent a message to CS_Agent formally filing a complaint as required before submitting a complaint to CCTS

https://www.ccts-cprst.ca/for-consumers/complaints/information-we-need-to-help-you/

[hTideGnow]

HI @Legacy_Rewards 

from what I know, the initial rejects is very common, that does not necessary mean a win.  

[Legacy_Rewards]

@hTideGnow 

Do you know that for sure there is no going back? Has the CCTS rejected PM’s objection to some of the complaints.

https://www.iphoneincanada.ca/2024/03/31/ccts-rejecting-public-mobile-responses-rewards-complaints/

[hTideGnow]

HI @PostAlone 

sorry, at this point, there is no going back.  While some tried to make formal complain to Government agencies, most people don't see PM will change its mind as PM is doing it legally.

[NDesai]

@PostAlone Sorry, there is no going back since PM is retiring the old rewards system. Everyone will be be moved to the new points system. 

https://productioncommunity.publicmobile.ca/t5/Announcements/Upcoming-Changes-to-our-Old-Rewards-Pro...