E-Mail Addresses.

[Scribe_05]

All replies I receive from my Community posts come via my GMail account and this is not the same as the E-Mail address in my Public Mobile profile.

Can anyone tell me why this is so and how I can correct it.

[srlawren]

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@Scribe_05 wrote:

Can anyone tell me why this is so

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@Scribe_05 your Public Mobile account ("self-serve") and Community account are separate things.  You could easily have registered using different email addresses for both.  

You can't change the email address on your self-serve account without moderator assistance, but if you can change the email address on your community profile yourself.  Go here to do so:  https://productioncommunity.publicmobile.ca/t5/user/myprofilepage/tab/personal-profile

[dabr]

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@Scribe_05 wrote:

All replies I receive from my Community posts come via my GMail account and this is not the same as the E-Mail address in my Public Mobile profile.

Can anyone tell me why this is so and how I can correct it.

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Not sure why that would be so, but you'll need to submit a ticket via SIMon to moderators and ask them for help in changing the email.

Click here to submit a ticket: https://publicmobile.ca.ada.support/chat/  or you can click on ? bubble bottom right of the screen.