240GB bonus

[BernieD]

HI

Long time Public Mobile user and  I just receive a notification that 240GB was added to my account as a thank you.
Yea sure 240GB that expires in 150 days that I will never use is not really a thank you but a total joke IMO.

I know the executives dont care but I had to vent and get it off my chess.  Will I switch to another provider, I dont know but I will certainly be looking around.  Something I havent done for years.  

[Luddite]

@BernieD  The point of data bonus is to look as if Telus is generous, while incurring a negligible cost. It really is galling to know they could just as easily have made that a data bonus with no expiry date and independent of your plan. 

[hTideGnow]

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@BernieD wrote:

Exactly,  so what is the point of the 240GB "Bonus" 

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HI@BernieD I guess to keep you stay with the same plan  🙂

but yes, we all agree it shouldn't have that 150 days terms as well

[BernieD]

Exactly,  so what is the point of the 240GB "Bonus" 

[hTideGnow]

HI @BernieD 

sorry, PM made it clear on the FAQ, you cannot downgrade your plan or you will loss the addon

[BernieD]

Oh and  if I switch to a lower plan,   I would loose the 240gb bonus.   SMH  wow,  thats a thank you alright.  

[BernieD]

Hi

Did I say anything about the Rewards. I only said that for some of us with the unlimited data, this bonus data means nothing. 

[hTideGnow]

HI @BernieD 

sorry, no one like this.  But mobile carrier has right to change the rewards it offers.  We really can't do much  😞