I am locked out of my self serve account

[Bolimear1]

My password doesent work and i tried to reset it multiple times with no email coming to my account to reset. Fix this please as i have been trying for weeks.

[Anonymous]

@krazykiwi, It was supposedly fixed - as you said, and already reported as not working.  Again!

[krazykiwi]

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@Bolimear1 wrote:

My password doesent work and i tried to reset it multiple times with no email coming to my account to reset. Fix this please as i have been trying for weeks.

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Not sure when you last tried a reset but this functionality was suppose to be fixed in the last couple of days. So if you are still having troubles do as abTest stated.

[Anonymous]

@Bolimear1, you will need to send a private message to the moderator team and ask for a reset.  Include your phone# or account# as well as account PIN (if known) in order to speed up identification process.

Click here to send the moderator team a private message. Their hours are: Mon-Fri 9AM-9PM(EST) & Sat/Sun 9AM-7:30PM(EST)
You can find information regarding the moderator team by following this link.