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Retraité / Retired

What are rewards and how do I earn them?

There are four different types of Rewards that Public Mobile customers can earn on eligible plans:

 

Rewards.jpg

 

  • Loyalty Reward:You can earn Rewards for each year you stay with Public Mobile - up to 5 years.
  • AutoPay Reward:You can earn Rewards for signing up for pre-authorized payments using a credit or VISA debit card. With AutoPay, you never have to worry about missing a payment.
  • Refer-a-Friend Reward:You can earn Rewards when the friends you refer become Public Mobile customers, and you will continue to earn Rewards for as long as they remain active customers.
  • Community Reward: You can earn Rewards based on your participation and contribution to the Public Mobile online Community.

Who can earn Rewards?

Only Public Mobile customers (i) on Rewards eligible plans, and (ii) who have active accounts in good standing.

 

Rate Plan eligibility:

All in-market plans as of January 27, 2015 are eligible for Rewards except for the 10-day plans that are not eligible for Rewards. Plans offered during between May 9, 2014 and January 27, 2015 are no longer in market and not eligible for Rewards.

 

Customer status eligibility:

Your account must be active and in good standing in order to earn Rewards. This means that your account cannot be in suspended (due to non-payment or if you suspended your service yourself due to lost or stolen phone) or deactivated status. For example, if you receive your Rewards and then go into expired status immediately after because you did not make a payment on time, you will not be able to use your Rewards. The Rewards can only be used once you add sufficient funds to your account to pay for you plan and become active again.

 

Last updated on 10/08/2015


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Retraité / Retired

Re: What are rewards and how do I earn them?

For more details about Rewards, click here Smiley Very Happy

View solution in original post


All Replies
Highlighted
Retraité / Retired

Re: What are rewards and how do I earn them?

For more details about Rewards, click here Smiley Very Happy

View solution in original post

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Model Citizen / Citoyen Modèle

Re: What are rewards and how do I earn them?

Loyalty Reward/Pays and Refer-A-Friend Reward is one of the approaches to advertising. AutoPay Rewards are to help their cash flow. The community rewards a way to macro answer/solve customer issues and complaints for more automated, efficient and smaller customer service staff.