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Keep getting extra refer-a-friend rewards for no reason

SK39
Great Neighbour / Super Voisin

Hello,

 

I keep getting extra refer-a-friend rewards without actually referring anyone. I have referred two friends using my code but that was sometime ago. Out of nowhere last week I got a text about about a new one. To which I never referred anyone since the first two. Then today another text saying I referred someone again but again I didn't. No problems with the original two and they both haven't changed anything or given the code to anyone else. Just wondering what is going on? 

 

Thanks 

4 REPLIES 4


@mandybains777 wrote:

It’s okay you are getting more $$ off of your bill 


That's usually no longer the case. A fix was previously implemented to remove these fictitious referrals. These fake referrals still happen, but the $1 reward for each is removed by the next day. Unless that extra reward is still shown at the time of renewal, no extra discount will be received. 

mandybains777
Great Neighbour / Super Voisin

It’s okay you are getting more $$ off of your bill 

SK39
Great Neighbour / Super Voisin

Ok awesome thanks. 

 

JoyLuck
Mayor / Maire

@SK39 wrote:

Hello,

 

I keep getting extra refer-a-friend rewards without actually referring anyone. I have referred two friends using my code but that was sometime ago. Out of nowhere last week I got a text about about a new one. To which I never referred anyone since the first two. Then today another text saying I referred someone again but again I didn't. No problems with the original two and they both haven't changed anything or given the code to anyone else. Just wondering what is going on? 

 

Thanks 


These are phantom referrals. A bug in the system. PM is looking into it.

 

See this thread:

https://productioncommunity.publicmobile.ca/t5/Rewards/Cha-Ching-text/m-p/617462#M17950

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