Monthly charges

[eagleeye]

I signed up for a $15.00 monthly plan.

I am billed an additional $10.00 for what is called "30-day plan".  Total = $25.00

Why?

[Luddite]

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@eagleeye wrote:

I signed up for a $15.00 monthly plan.

I am billed an additional $10.00 for what is called "30-day plan".  Total = $25.00

Why?

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Check your credit card; it's the only charge that counts.

[Staliger · Accepted solution]

@eagleeye PM has a separation of Plan Charge. Check you Payment History. It should show 15$ in total. Make sure your CC was charged the correct amount, and your Self-Service Account shows 15$ plan.

[Gunner123]

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@eagleeye wrote:

I signed up for a $15.00 monthly plan.

I am billed an additional $10.00 for what is called "30-day plan".  Total = $25.00

Why?

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@eagleeye hi are you saying you were charged 25.00 on your cc

[JoyLuck]

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@eagleeye wrote:

I signed up for a $15.00 monthly plan.

I am billed an additional $10.00 for what is called "30-day plan".  Total = $25.00

Why?

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Look at your payment/transaction history in self service. Is it something like this? The $15 plan is broken down into 2 entries.

Also, confirm your plan in self service: