11-23-2020 12:33 PM - edited 01-05-2022 05:31 PM
Hello,
I keep getting extra refer-a-friend rewards without actually referring anyone. I have referred two friends using my code but that was sometime ago. Out of nowhere last week I got a text about about a new one. To which I never referred anyone since the first two. Then today another text saying I referred someone again but again I didn't. No problems with the original two and they both haven't changed anything or given the code to anyone else. Just wondering what is going on?
Thanks
Solved! Go to Solution.
12-02-2020 10:14 PM
@mandybains777 wrote:It’s okay you are getting more $$ off of your bill
That's usually no longer the case. A fix was previously implemented to remove these fictitious referrals. These fake referrals still happen, but the $1 reward for each is removed by the next day. Unless that extra reward is still shown at the time of renewal, no extra discount will be received.
12-02-2020 10:11 PM
It’s okay you are getting more $$ off of your bill
11-23-2020 12:35 PM
Ok awesome thanks.
11-23-2020 12:34 PM - edited 11-23-2020 12:34 PM
@SK39 wrote:Hello,
I keep getting extra refer-a-friend rewards without actually referring anyone. I have referred two friends using my code but that was sometime ago. Out of nowhere last week I got a text about about a new one. To which I never referred anyone since the first two. Then today another text saying I referred someone again but again I didn't. No problems with the original two and they both haven't changed anything or given the code to anyone else. Just wondering what is going on?
Thanks
These are phantom referrals. A bug in the system. PM is looking into it.
See this thread:
https://productioncommunity.publicmobile.ca/t5/Rewards/Cha-Ching-text/m-p/617462#M17950