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Anonymous
Not applicable
hi
 may i know where i can contact our support teams for public mobile what customer service phone number i call *611 i can't talk to one 
so what i do Heart
 
thanks 
4 Comments
wetcoaster
Mayor / Maire

Hi @Anonymous

 

For future reference: this forum is for suggestions and ideas on PM's services etc. For questions like this you'll get more visibility in "Getting started" or "Discussions"....

 

Public Mobile is an online only prepaid service. All support starts here in the community, a lot of questions we as community members can help with. For account related problems you can reach out to the moderators - they are PM employees.

 

Use this link to send a private message to the @Moderator_Team, include all relevant information in your message, such as account number, phone number, problem description.

More information on contacting the mods: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452

Anonymous
Not applicable

so not have any phone number 

you are agent working with support teams for public mobile what customer service phone number i call *611 i can't talk to one
so what i do

denkom
Model Citizen / Citoyen Modèle

And depending on the kind of support you need (if you have a general questions about how to make changes to your plan for example) you can also try your luck with the online community as I've found that most people here are a great resource and very helpful. But if you need a moderator then you can follow the links provided by @wetcoaster.

wetcoaster
Mayor / Maire

@Anonymous

No, Public Mobile does not have a phone number. If talking to a customers service representative on the phone is important to you PM might not your best choice.

 

As mentioned in my previous post, put your specific questions in a post in the relevant section, starting a new topic.

If you already have an account and have a problem with it, click on the link provided in my other post - it will get you directly to the private message form to contact the moderators / PM employees. Describe your problem as accurately as possible, include your phone number / account information and hit send.

Need Help? Let's chat.