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kav2001c
Mayor / Maire
Status: Brand new

Ok here is an idea that Public should consider. Have some way that we can review our issues (open tickets) and submit info.

 

In my case there is an issue with community rewards. The Public Mobile powers are aware of this issue and are looking into it. But until resolved I almost feel like I am pestering them by sending private messages every month to get my account credits.

 

If there was some way to simply access the open ticket I could just post there instead of re-writing messages or website posts each time which will greatly simplify the process for clients.

 

 

PS @Kalla_A system did not apply my referal rewards again this month 🙂

 

4 Comments
jairolevi
Town Hero / Héro de la Ville

Hell yeah!

 

I am exactly in the same boat, a ticket was opened for a referral issue.  Still no news and no way to check the update.

You have my "Bravo"

 

JL

samgabbay
Model Citizen / Citoyen Modèle

@kav2001c @Kalla_A is out of the office apparently for the next 3 weeks i quote from @Shazia_K. Maybe your better off contacting @Shazia_K

kav2001c
Mayor / Maire

Oh ok I just always resonded to same person everytime 🙂

 

@Shazia_K just wanted to follow up for the missing referal credits if you can adjust my account. Should be some notes from K on the tickets

 

Shazia_K
Retraité / Retired
Retraité / Retired

Hey @kav2001c,

Sure, I will be glad to do this for you. 

 

Can you please send me your PM phone number via private message?

 

Thanks,

 

Shazia

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