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Cookin
Good Citizen / Bon Citoyen

Signing up with Public Mobile requires you to create 3 online accounts which is very annoying.

 

  • I had to create an account with Shopify to order the SIM.
  • I had to create an account with Public Mobile to register and activate my SIM
  • I had to create an account to participate in the community forums.

Some (or preferabbly, all) of these should be combined into one account.

20 Comments
makkahn28
Mayor / Maire

I do agree. Simplicity is key

makkahn28
Mayor / Maire

Also, PM also needs to allow their guests to create accounts Under 1

 

Too many accounts under their own email can be confusing

 

Gmail, Hotmail, Yahoo, mail.com, AIM, you name it

 

Too bad Coldmail doesn't exist

NDesai
Oracle
Oracle

Yup i also agree with this.

makkahn28
Mayor / Maire

Excellent

donvaz
Great Neighbour / Super Voisin
I agree - the accounts have to be consolidated. There are a number of people created accounts on shopify to order sims and are trying to use those credentials to login to PM to check the SIM shipping status.
makkahn28
Mayor / Maire

@donvaz, then click bravo, and lets help PM grow stronger with beefed up features and simplification

ThatSeaOtter
Good Citizen / Bon Citoyen

 Absolutely! I think some API integration must be done to simplify PM signup for the people.

vrance
Model Citizen / Citoyen Modèle

Agreed, there is no need to have multiple accounts.  Also, we should be able to link multiple SIM cards within same email address.  Many people needs to have multiple SIM cards for the family or the personal himself (herself) for multiple devices.

Cookin
Good Citizen / Bon Citoyen

@makkahn28 @vrance

 

Wait, so if I wanted to add a second line I will have to create yet another account?

vrance
Model Citizen / Citoyen Modèle

Hi, yes at the moment.  Each email address can have only one SIM card (phone line).  Thus, it will be better if Public Mobile online can allow the same email address, but multiple SIM cards (phone lines).

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