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Luddite
Oracle
Oracle
Status: Brand new

Too many new users are bypassing vital (to their sanity) information when staring up with PM.

 

So, on the Activation page the message: "Make sure your phone works on the Public Mobile network." needs to be in bold, and the message "This tool doesn't tell you if your phone is unlocked." that appears in the 'click Here' box on the Activation page needs to be added to, and in bold, on the IMEI checker page.

 

Further, the links to the posts:        We’re sorry, we’re experiencing some issues              and Transferring your number to Public Mobile should be on the Activation page AND in the "Our Company is in BETA" banner on the PM website.

 

BTW: the link here  on the Activation page does not go to the IMEI checker only to an info box.

 

The Lab seems a strange place these thoughts but Martin has tapped out the correct code on my colander and triggered this reflex posting! Robot LOL

2 Comments
terrilin
Good Citizen / Bon Citoyen

Totally agree. I think a brief FAQ or Step-by-Step Activation (including those information & links @Luddite suggested) can be prompted before the Online Activation page too, just to increase the awareness.

makkahn28
Mayor / Maire

I concur

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