Hello everyone!
Currently, Public Mobile gives loyalty reward by giving $1 discount every thirty days for each year we have been with PM.
Additionlly, I would like to suggest that loyalty reward be given in the form of a data add-on. For example, 1GB add-on automatically added to the account after one year of being with PM. I think this would generate more excitement for the customers with the perception that we are getting more value.
I believe innovative little value added incentives greatly increase retention rates.