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Luddite
Oracle
Oracle
Status: Brand new

If it's easy to implement, prevent posts to threads older than 48 hours.  Post  banner above them "To improve responsiveness this thread no longer accepts posts. To continue click here: New Message

 

These posts do not apeear under Latest Topics and are only visible to previous posters which severely limits chances of Community response.

11 Comments
imm1304
Retired Oracle / Oracle Retraité

I like this idea.  Hopefully its easy to automate that all "solved" threads automatically lock 48 hours after being marked solved.  

stonechucker
Mayor / Maire

Well that certainly would have helped me when the decision to charge and refund for SIM cards was made.  Sure it was a related post, but who reads an edited 1st post when everything recent is 5+ pages deep?

 

im iffy on the idea.  If a resolved thread is autolocked after 48, related info may still be warranted, and important to the resolution.

NDesai
Oracle
Oracle

Since they do not have Latest Post anymore :(, i do not see a point to keep the thread open once they are resolved. 

 

To me, latest post is as much important. Without that, if you are waiting to hear or current situation, it not easy to go back to that thread if you're not subscribed to it. They do not have to show Latest Post on front page, but at least have a link like "New Post" that would generate new and unviewed posts. 

Chaos_Scorpio
Deputy Mayor / Adjoint au Maire

I only view on the first page... but I saw a post yesterday that was started 3-4 months ago about books ... seriously? books? What is a book? 😛

srlawren
Retired Oracle / Oracle Retraité

@Luddite great idea!  I'm not sure if 48 hours is the right timeframe--maybe 72 to allow a bit of leeway?

 

EDIT:  I should say, 48 or 72 hours for threads marked as resolved.  When they are still unresolved, I would suggest allowing a much longer period of time before auto-locking, possibly a week or even two after the last reply was posted.

makkahn28
Mayor / Maire

I wholeheartedly 100% agree

kav2001c
Mayor / Maire

@Luddite lock in 48 hours????? Cat Frustrated

 

Seriously that is way too short a time frame 

Many users do not even have fixes in that time frame 

Cat Mad

imm1304
Retired Oracle / Oracle Retraité

@kav2001c, its 48 hours AFTER the thread has been marked "Solved"... so this means they already have the fix.

Chaos_Scorpio
Deputy Mayor / Adjoint au Maire

Im bumping this up to see if someone can look at it ...

 

SO MANY PEOPLE are reserecting old threads for new issues. 

kav2001c
Mayor / Maire

@Chaos_Scorpio that's funny you bumped a thread from Oct 2016 to complain about people bumping old threads Cat LOL

 

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