Keep Legacy clients

[TK]

Recently, PM announced rate increase for legacy clients, or migration to Koodo to keep their current rates.

As an alternative, why PM does not give these clients the choice to stay with PM, keep their current rates without live support. I have 3 legacy lines, and I like this offer much better.( a small bonus like a month free for removing live support welcomed).

[Subbanator96]

@kav2001c I agree, the postpaid versus prepaid and the US roaming add-ons pricing are the main road blocks for me in switching. I'd much rather give up the call center. 

[tothek]

I  just changed from the Price plan from the grandfathered Price Plan ($40/mth) to the new Pick n Pay Price Plan ($120/90 days), which is not too bad. My next payment would be $108/90 days, including the rewards points. This would be even better, than my old plan, however I wonder for how long I can enjoy this new plan, because you never know what can happen after any 90 days...

[imm1304]

@tothek, PM has been great with the new pick and pay clients. Each time PM changed these plans, we were given the choice to keep the old plan or select one of the newer plans. So far, the newer plans have been very tempting and most people jumped on the new offers. But, there are those who are happy with their older plans and they keep those. There are no guarantees for any plans with any carrier... they usually have a clause in fine prints that says that they can raise prices with a 30-day notice. The legacy customers migration is a separate issue. PM has become a 100% online only brand with flexible 10, 30 and 90 day plans and the old legacy plans and the associated support model is being phased out.