cancel
Showing results for 
Search instead for 
Did you mean: 
Ionut
Model Citizen / Citoyen Modèle
Status: Brand new

If one of our Oracle didn't show in a post where is the Message button i would definitely not see it.

I've seen a lot of people having a hard time trying to send a private message to moderators.

Can we do something to improve it ? Or to make it much more visible ?

 

2 Comments
srlawren
Retired Oracle / Oracle Retraité

Yeah this feature is not very discoverable, I agree @Ionut.  Thank goodness for @Luddite's awesome guide!

Neives
Good Citizen / Bon Citoyen

Although I didn't have too much trouble finding the Private Message feature or how to use it, I agree it can improved a little bit and what I would like to see (since the idea of a live chat has been logically killed previously) is a way to get email alerts whenever you receive a Private Message the way you do for practically everything else in the Community.

I would hope this wouldn't be too hard to implement and could be accessed in the standard account notification settings. I think it would certainly be easier on people who're new and/or don't have the habit of being continously logged in or checking their Community inbox/other notifications and would make the flow of chat and problems being resolved that much faster

Need Help? Let's chat.