Avatars for proven expertise

[Luddite]

This would be additional to the Oracle programme and seek to recognize "formal" knowledge useful to forum members.

I suggest this as a way for those who cannot, or choose not, to participate frequently enough to qualify as "Oracles". Each would have a unique avatar so other members can recognize them.

I have in mind a series of quizzes that when answered correctly allow the following rankings to be achieved:

1. FAMILIAR: understands origins of PM; knows what issues must be forwarded to Moderators; understands PM relationship to Telus; understands PM support philosophy; etc.

2. BOFFIN: can assist with phone related issues for 1 operating system (Windows, Apple, Android, Blackberry; can assist with navigating self serve account; understands plan pricing; understands grandfathered vs current plans/support; etc.

3. EXPERT: can assist with phone related issues for, at least,2 operating systems; some understanding of CRTC complaint procedures; complete awareness of personal knowledge limitations; etc.

If PM accepts the concept, I am sure there are members who can create the quizzes. Perhaps even, manage the programme?

[Cath]

A good concept but I beg that, if implemented, "proven expertise includes the ability to read.  Too often I see posts like, " I transferred my number from Koodo/Telus six months ago and service was great until yesterday." (Not an actual post but an illustration)  Frequently, responses include:  "Is your phone unlocked?"  "Who was your previous provider?"  "When did the problem start?"  It's a colossal waste of time for both the OP and the responders.  End of rant.  Thanks for letting me vent.

[Luddite]

Very true bu tough to test people's ability to pay attention to posters' details.