YOU KNOW, Public Mobile is Missing a Critical element:
When we receive response and a resolution, What's missing, is a How would you rate your PM rep's Response to your inquiry, technical issues or suggestions, 5 for Awesome, 1 for needs Improvement
If PM had this in place, maybe the CS will be even honky dory.
What you think? Yes, No, Maybe?
There's ALWAYS ROOM, for improvements.
This maybe forefront to an even more Awesome experience
