not receiving texts

[Rushan79]

Hello @PM, 

I am not receiving texts and would like to know what I can do. I see that some other users have replaced new SIMS and that seems to have helped. 

Please let me know, 

Thanks, 

[benfatto]

@Rushan79 What plan do you have? What make is your phone?

[Rushan79]

i think it is sms texts. but i will check 

[Rushan79]

Thanks I will give it a try 

[Triguy]

Can you send texts and make outgoing calls ?

See this thread.

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/Unable-to-receive-incoming-text-messa...

[kb_mv]

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@Rushan79 wrote:

Hello @PM, 

I am not receiving texts and would like to know what I can do. I see that some other users have replaced new SIMS and that seems to have helped. 

Please let me know, 

Thanks, 

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@Rushan79 Is it MMS texts? If yes, you need to have data turned on to send or receive these ones (Pictures etc). They don't count towards any data limits.

[mm80]

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@Rushan79 wrote:

Hello @PM, 

I am not receiving texts and would like to know what I can do. I see that some other users have replaced new SIMS and that seems to have helped. 

Please let me know, 

Thanks, 

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Was a number ported? Do incoming calls work? If a port was requested, porting isn't finished.  Look if the nofifications are enabled for your messaging app and if some messages are going into a text spam folder.