My data stopped working yesterday but calling and sms seems to work fine. I have redone the APN setup multiple times now but it still doesn't work. I also just made sure my plan is active (I have autopay setup). Please help!
@KingInTheNorth hi have you used up your data? check in self serve in plans and add ons if none is showing then it is all used up
@KingInTheNorth you also checked that you have data left on your plan?
See if you have a data line, if not you may have used all your data.
Yep, just renewed it for the month. Have 1gb plus some one time add ons as well
@KingInTheNorth hi you can contact moderators via SIMon, click here to submit a ticket: https://publicmobile.ca.ada.support/chat/ they can help resolve your issue
Yeah it sounds like something happened or more appropriately didn't happen upon renewal.
Ha! The old remove sim wait 1 min trick worked! Thanks SIMon lol