11-29-2019 11:47 PM - edited 01-05-2022 09:52 AM
11-30-2019 12:42 AM
@doucetamanda69 wrote:i have death in the family and i need my phne up and running this needs to work out soon... i have vary importent calls i need to be receving and i cant cuz my top up vouchermoneynw2ont ntgop up my account
@doucetamanda69 Hopefully you submitted a ticket to the moderators for help. They are the only ones that can activate the vouchers if you cannot get them working on your own.
11-30-2019 12:19 AM
i have death in the family and i need my phne up and running this needs to work out soon... i have vary importent calls i need to be receving and i cant cuz my top up vouchermoneynw2ont ntgop up my account
11-30-2019 12:18 AM
@doucetamanda69 wrote:its bin happening now sincetwo days ago and i just baought a new voucher and typed ti on y account it wou;dbetn neven exapt the money
Have you tried using the 611 service?
11-30-2019 12:17 AM
its bin happening now sincetwo days ago and i just baought a new voucher and typed ti on y account it wou;dbetn neven exapt the money
11-30-2019 12:03 AM
@doucetamanda69 wrote:why wont my voucher pin add to my public mobile accungt
@doucetamanda69 Wait a couple of hours and try again. If it doesn't work then submit a ticket to PM and ask them to enter the voucher for you. Just include the PIN or a photo of the voucher. To submit a ticket do the folowing:
11-29-2019 11:53 PM
@doucetamanda69 wrote:why wont my voucher pin add to my public mobile accungt
Some of the time, there is a delay from the time the purchase is made and time that the top up code starts working. I suggest trying again later.