Payment issue

[raipang]

Hi~ I am suspended currently because my card has been changed and forgot about updating my card information during activating periods. I tried to pay on website yesterday though, it has been rejected due to funds (autopay). Then I deleted my previous card information to update new one, but after deleting it I can't find the menu of "manage my card" any more. 

[Jb456]

Log into self serve account and click"Payments".

[Dunkman]

@raipang 

Website is finicky at times.  Maybe try a different web browser, clearing cache or going incognito mode.  Chrome incognito seems to work well with this site. 

[gblackma]

@raipang Never happened to me. Have you tried logging out and back in?

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@raipang wrote:

Hi~ I am suspended currently because my card has been changed and forgot about updating my card information during activating periods. I tried to pay on website yesterday though, it has been rejected due to funds (autopay). Then I deleted my previous card information to update new one, but after deleting it I can't find the menu of "manage my card" any more. 

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