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Paid for my services and my data isnt working

kyrachristinex
Good Citizen / Bon Citoyen

So my plan said it renewed but nothing came out of my account. So I manually paid for it now it says I have a credit of $60.. and my data isn't working?! Can I please get a MOD to message me?
Thanks

1 REPLY 1

closng
Deputy Mayor / Adjoint au Maire

Hi @kyrachristinex,

 

Sorry to hear that. I would encourage you to message the Moderators instead as that might be quicker, with your account details such as account number, phone number, pin and e-mail, along with a brief explanation of your issue using the below link:

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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