How to get invoice

[Suetheboss]

Hello,

I am trying to get the invoices for my phone plan for 2018. 

How do I do that?

Thanks

[Jessica_T]

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@NDesai wrote:

@Jessica_T The way customers verify their accounts is now changed. Review the annoucement: https://productioncommunity.publicmobile.ca/t5/Announcements/Changes-to-how-you-verify-that-you-re-t...

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@NDesaiYou are right, but not always and in my very recent experience it has not been asked for the invoice request.

@Brooke_C wrote:

Not all private messages that the Moderators answer will require authentication.

[NDesai]

@Jessica_T The way customers verify their accounts is now changed. Review the annoucement: https://productioncommunity.publicmobile.ca/t5/Announcements/Changes-to-how-you-verify-that-you-re-t...

[mimmo]

@Suetheboss check out this thread

https://productioncommunity.publicmobile.ca/t5/Discussions/Invoice-Request/m-p/174070#M52476

[Jessica_T · Accepted solution]

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@Suetheboss wrote:

Hello,

I am trying to get the invoices for my phone plan for 2018. 

How do I do that?

Thanks

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@Suetheboss

You have to ask the mods. The moderator team can be reached via private message using this link.  

Make sure to include
First name:   

Last name:     
Street address:

Suite/Apartment (if applicable):     
City:    

Province:    

Postal Code:          
Customer phone number   

Account #    
Email address (if possible):    

Requested Month / Period    
Amount paid    

Takes up to 30 days, and they will send a pdf to your e-mail.