Question deleted, found answer on page 2 about updated method to access changing credit card.
I wanted to do just so, but in my online account I can only see Under Payment button "Make a Payment" and "Transaction History". No place to add my credit card. Why?
That is quite weird: should be able to see the tab about credit card information. Have you tried changing browsers or reloading the page?
In the section where it says "Payment Method", are you able to select anything else but " Payment Voucher"?
Please let me know if this changes.
I am happy to hear that you were able to make a payment after all.
Thank you for your suggestion 🙂
@rzhevskii2000 Glad you finally got things sorted. I agree PM could do a better job notifying customers of the acceptable credit cards. Their notice in autopay and make a payment is a bit small and subject to misinterpretation: "credit and Visa debit cards are accepted". In addition AMEX cards were causing problems, though have not heard of any recently.
I noticed that you posted your concern within an existing thread. You will actually get better response by beginning a new thread (even for the same issue) under one of the Community headings (Paying for your service, for example). This is especially true if you happen to tack onto a topic that has been marked "Solved".
Hope this is the end of your tribulations.
This seems simple enough, except there is no option to register a credit card under the payment tab. How do I register one otherwise?