06-02-2020 03:24 PM - modifié 01-05-2022 12:06 PM
Hi all 🙂
I'm still on my 1st cycle which will need renewal soon.
I would like to know how much time do I have from the end of my billing cycle to activate a new one before the lines gets canceled.
Best 🙂
Max
Résolu ! Accéder à la solution.
06-02-2020 03:41 PM - modifié 06-02-2020 03:42 PM
From the time your account is suspended @Maxlemax you have 89 days to reactivate your service before the account is closed. There will be a date to reactivate your account before showing in your self service account once the account is suspended. On the 90th day it will be closed and you will lose your number. Stay safe.
06-02-2020 03:41 PM - modifié 06-02-2020 03:42 PM
From the time your account is suspended @Maxlemax you have 89 days to reactivate your service before the account is closed. There will be a date to reactivate your account before showing in your self service account once the account is suspended. On the 90th day it will be closed and you will lose your number. Stay safe.
le 06-03-2020 02:02 PM
Thanks 🙂