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Moghrabi
Good Citizen / Bon Citoyen

Re: how to setup voicemail with default greeting

@Shazia_K,

 

I've rebooted my phone. I still get the system message but it still leaves my name as blank as I did not supply one. I also do not get an option to record my name when dialing my voicemail number. The only option I believe I get is to record a fully custom greeting, which I don't want.

 

Thanks for your help!

Shazia_K
Retraité / Retired

Re: how to setup voicemail with default greeting

@Moghrabi

 

I'm sorry for the trouble 😞 

 

Can you send me your Public Mobile phone number via private message? 

 

Thanks,

 

Shazia

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.
Moghrabi
Good Citizen / Bon Citoyen

Re: how to setup voicemail with default greeting

Not a problem, I'll send it shortly
rajeh_h
Great Neighbour / Super Voisin

Re: how to setup voicemail with default greeting

Hi @Shazia_K
I am having the same issue where I do not get an option 6, even after doing a hard reboot of my phone. Can you please help?
Thanks.
Cheapish
Great Neighbour / Super Voisin

Re: how to setup voicemail with default greeting

Call your cell number from your mobile phone to start the voicemail activation process. You will be required to record your name, record a personal greeting, and setup a PIN.

After your voice mail has been setup you can delete your recordings (name and personal greeting) which will force the system to play an automated greeting:
"You have reached mail box number xxx-xxx-xxxx. Please leave your message after the tone. After leaving a message you can hang up or press # for more options."


How to delete your recorded greeting:
1. Dial your cell number from your mobile phone (or if you are already in your voice mail box then press * as many times as necessary to return to the main menu).
2. From the main menu: press 3 (manage greetings), press 1 (manage personal greetings), press 4 (delete personal greeting), press 1 (delete greeting 1).


How to delete your recorded name:
1. Dial your cell number from your mobile phone (or if you are already in your voice mail box then press * as many times as necessary to return to the main menu).
2. From the main menu: press 4 (personal options), press 4 (modify personal preferences), press 3 (access recorded name), press 3 (delete name).

Nlguy
Good Citizen / Bon Citoyen

Re: how to setup voicemail with default greeting

 
Nlguy
Good Citizen / Bon Citoyen

Re: how to setup voicemail with default greeting

If you want the voicemail to default to your number you need to access your voicemail and enter 4433.

This will delete your recorded name and read out your number when someone reaches your voice mail. 

I had problems myself but it took me a day to set it right

Murphymom
Great Neighbour / Super Voisin

Re: how to setup voicemail with default greeting

Thanks ...just set mine up using your advice

Nlguy
Good Citizen / Bon Citoyen

Re: how to setup voicemail with default greeting

You're welcome 

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