Previous provider question

[princesslozano]

I am new to Public Mobile and everything is successful with regards to activating my account. My question is, do I still need to contact my previous provider to close my account or it will automatically close after I transfer my number with PM? Thank you.

[Triguy]

Your previous account should be closed once the port is completed.  

[419mainstreet]

Welcome to Public Mobile!  I've been here a week and everything's good so far.

To your question, Once a port is complete, the old account gets cancelled automatically.

[Gunner123]

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@princesslozano wrote:

I am new to Public Mobile and everything is successful with regards to activating my account. My question is, do I still need to contact my previous provider to close my account or it will automatically close after I transfer my number with PM? Thank you.

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@princesslozano hi it should close automaticaly but it doesn't hurt to check for any outstanding bill 

[Anonymous · Accepted solution]

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@princesslozano wrote:

I am new to Public Mobile and everything is successful with regards to activating my account. My question is, do I still need to contact my previous provider to close my account or it will automatically close after I transfer my number with PM? Thank you.

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If you can still access the other account then remove any automatic payment methods and payment cards.

Then once the transfer is complete, the account simply closes.