Number ported last sunday, been over a week without phone calls.

[jgrimes]

I've made a couple of threads on this already. Basically my phone calls are still going to my voip provider well after a week. My texts were going to the public mobile sim card almost immediately.

I kindly ask for the Telus porting department phone number via PM so I can assure myself that things are still moving along.

[darlicious]

@jgrimes 

You are on the upper end  of porting time ....even for a voip going on 10 or 11 days now? Give the telus porting department a call to see if anything unusual is holding up the completion of the port.

[softech]

@jgrimes  This is normal for porting from VoIP or landland.  Usually within 5 business days to 10 depending on the source provider and the complexity  (Although PM said 3 business days)

[Triguy]

It can take up to two weeks when porting over from VOIP.

https://www.publicmobile.ca/en/bc/get-help/articles/port-fraud-protection

[LEGO]

@jgrimes  Message sent!

Porting from VOIP provider may take few weeks to complete.