My Data not working on my phone

[Sulakhan]

Hi I have plan with 1 GB Data,  phone plane is working but Data not working.  Please call me

[Triguy]

When you log into your self serve account under data and add-ons is there an amount showing ?  Did you configure PM APN settings ?

[ShawnC13]

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@Sulakhan wrote:

Hi I have plan with 1 GB Data,  phone plane is working but Data not working.  Please call me

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Has your data ever worked?  Have you verified your APN settings?  Make and model of phone?  

Here is a great site to setup your APN and instructions on how to do it.  Find the APN Settings for Public Mobile here!

[srlawren]

Hi @Sulakhan , nobody is going to call you.  That's not how support works here.  Could you start with answering @hairbag1 's questions, and we can help point you in the right direction to resolve this.

[hairbag1]

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@Sulakhan wrote:

Hi I have plan with 1 GB Data,  phone plane is working but Data not working.  Please call me

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Did you just recently start your plan or has it successfully worked in the past ? What kinda phone you using ? Make/model ? Make sure data is enabled, then reboot phone .