Activate my phone

[geopublic]

@Yellowcello  Sounds like you are trying to activate your account and are having problems adding your credit card for Auto-Pay.

1. Enter the credit card address exactly as it appears on your statement. (Including case)
2. When entering the postal code do not enter any spaces. If that doesn't work then include the space and leave out the last digit.
3. Do not use the unit number field even if you live in an apartment or condo and use a desktop browser if you can.

Hope this helps!

[dabr]

@Yellowcello   Have you activated your PM SIM and created your online account?  Here is a thread to get started: https://www.publicmobile.ca/get-started

Also more details would be appreciated.

[gblackma]

@Yellowcello  here are 2 articles on activation. They basically explain it all:

1. What you require to activate https://www.publicmobile.ca/en/bc/get-help/articles/what-you-need-to-activate
2.How to activate https://www.publicmobile.ca/en/bc/get-help/articles/activation-account-set-up

[JoyLuck]

Could we get a bit more information so we can assist you.

What seems to be the problem?

Is your phone locked?