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why i cant replace my credit card?

liban961
Good Citizen / Bon Citoyen

Hi

i pay by credit card  autopay...now i try to replace my credit card with other credit..but cant accept it...... saying your card is not charging..........  why?

do i have to remove my credit  and put new one?

2 REPLIES 2

Anonymous
Not applicable

First try it different browser internet, 

if you have credit card expiry date.

First you have to removing the existing card and add your new credit card

You have to Re-enter credit card information .

Like your name and credit card number and expiry date.

 

if not working you have to try to log out from your account and close all browser internet after 5 mint login.and if you dont working 

you need send a private message >> Click here 

 

In your message put it, please include.

- your Name 

- your account number ,if you have it 

- your phone number 

- your account, 4 digit PIN

- date of birth 

- Detailed explanation of specific your issue 

- them can help you a lot nice service Team

 

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Good Luck

Anonymous
Not applicable

@liban961 wrote:

Hi

i pay by credit card  autopay...now i try to replace my credit card with other credit..but cant accept it...... saying your card is not charging..........  why?

do i have to remove my credit  and put new one?


Make sure the addresses match exactly all around. And if you have a unit #, put that in the street address. I would suggest removing the old one and then adding the new one.

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