07-11-2025 01:17 AM
07-11-2025 03:18 AM
Did you request a number to be ported in? Are incoming text messages working?
07-11-2025 02:04 AM - edited 07-11-2025 02:07 AM
@Gr80
What is the make and model of your phone?
PM recently decommissioned the 850 MHz frequencies so you need to enable VoLTE (voice over LTE).
Here is more information from PM if you didn’t receive the notice:
https://www.publicmobile.ca/en/on/get-help/articles/volte?_gl=1*1qks5fo*_gcl_aw*R0NMLjE3MzA4MTg5ODgu...
Your phone also need to be on the whitelist of phones to work.
