Not Receiving Phone Calls & Messages after porting the number

[Alad]

After porting the number I am not receiving any phone calls or messages. I am able to make a call thogh.

Can I get help please?

[Gr80]

please send number

[Alad]

Thanks

[Dunkman]

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@Alad wrote:

Yesterday

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@Alad 

Then your port was not successful.  I will private message you the Telus team porting team phone number.  They might not be working at the present time, so you might need to call tomorrow morning. 

[Alad]

Yesterday

[Alad]

I did remove it but I need to make sure if it is showing as a primary sim manager.

Thanks

[Sansan]

Did you remove your previous SIM card from your phone? Check to make sure that the Public Mobile SIM is showing as primary in the sim manager ?

[Dunkman]

@Alad 

How long ago did you port your number?  It can take 1-2 hours for port to be completed. 

Did you respond "yes" to your old carrier's port request text?