07-30-2019 05:04 PM - edited 01-05-2022 06:11 AM
07-30-2019 05:07 PM
Try using a different browser and incognito mode. Also clear your cache.
07-30-2019 05:07 PM - edited 07-30-2019 05:07 PM
The first step would probably be to try https://selfserve.publicmobile.ca/forgot-password/
07-30-2019 05:06 PM
Has it been more than 90 days since you've had service?
Did you try the Forgot your password? link?