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when will my phone be useable

bsteinhoff
Great Neighbour / Super Voisin

I have just signed up for an account and my phone can not make calls except emergency

3 REPLIES 3

LurganIeUk
Mayor / Maire

Having the emergency use only message means a few things.

 

You don't have a plan. 

Verify on your PM Account.

 

Your SIM is not seated properly or not in your phone at all.

Reseat your SiM and reboot phone.

Also verify last 4 numbers on the SIM to your account information. 

 

You phone needs the settings updated. 

Reset your network settings. 

Check as per @computergeek541 suggestions

And reboot your phone. 

@bsteinhoff 

 

One thing to check would be to ensure that the network type isn't set to 2g as Public Mobile doesn't have that typen of network available.

RossN
Mayor / Maire

@bsteinhoff wrote:

I have just signed up for an account and my phone can not make calls except emergency


@bsteinhoff hi is your phone unlocked are you getting any message?

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