cancel
Showing results for 
Search instead for 
Did you mean: 

Unauthorized

Jay0102
Great Neighbour / Super Voisin

says my phone is unauthorized when trying to sign in what do I do now I have no phone

2 REPLIES 2


@Jay0102 wrote:

says my phone is unauthorized when trying to sign in what do I do now I have no phone


Is this message seen after logging into Community?  That can sometimes happens when switching back and forth between desktop and mobile view.  When I see this error message I simply click on the Community link at the top of the page or reload any page from the Commmunity website and the error message goes away.

softech
Oracle
Oracle

@Jay0102 try again using another browser or browser with incognito mode 

If still unable to login, please message PM support for help

Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

Need Help? Let's chat.